Help
Welcome to our help pages. If you love jewellery and watches as much as we do, you’ve come to the right place. This is where you can read more about us and about our website. In this section, we’ve collected our most frequently asked questions, but if you don’t find what you’re looking for, please get in touch and we’d be happy to help. You’ll find our contact details at the bottom of this page, or you can fill in our contact form here.
Information to our seller
We have started sending out our Transaction Notes via e-mail instead of by post. Therefore, check that your registered e-mail address is correct. You can update your e-mail address online under "My information". Also check that you have chosen the payment method that suits you best.
Frequently asked questions
Customer
Auctions
Buy
Valuations
Contact us
Via telephone
(+46)08–545 016 00
Visit us
Kaplans Auktioner AB
Biblioteksgatan 5
111 46 Stockholm
Contact form
Contact us if you have any questions. We will be happy to help you!