Right of return


Good to know

All items purchased in our online store or at our realtime auctions can be returned.

You have the right to cancel a purchase within 14 days of receipt of delivery without providing any specific reason.

For our hammer auctions, the right of return does not apply regardless of whether a bid is placed in our auction room or online.

How to return a purchase

Send us a message stating that you wish to return your purchase. This can be done by letter or e-mail.

When returning goods, the customer is responsible for the cost of return shipping. We regret that we are unable to accept responsibility for goods while being shipped back to Kaplans.